Ranking & Explainability Layer
Produces human-readable explanations for why each account ranks where it does.
What it is
A score without context is a number reps won't trust. This agent converts scoring model outputs into plain-language rationale cards that explain the specific fit, timing, and urgency factors behind each account's position.
How it works
The agent takes the scored account list and the underlying signal data per account. For each account, it constructs a reasoning prompt with score components, dominant intent signals, firmographic fit profile, and signal recency. Output is a 3 to 5 sentence rationale covering the primary rank driver, the specific trigger that elevated urgency, and any qualifying caveats. Rationale cards are attached to each account record in the CRM.
How it fits into the pipeline
Sits between Predictive Account Scoring and the Account Prioritization Agent. Its output is also consumed by the Meeting Prep Agent to give reps strategic context before a call.